A patient medical record is generated whenever Portsmouth Fire, Rescue, and Emergency Service (PFRES) assists a sick or injured person. These reports contain confidential medical information and are not part of the public record.
Copies of patient care records are available to our patients, their representatives, and others as specified by Federal Law.
PFRES’s policies and procedures for the release of patient care reports comply with restrictions specified under state and federal law. At the same time, PFRES strives to make the process of obtaining copies of records as easy as possible for those seeking them.
There is a $10 fee to perform a record search and, if located obtain a copy of a patient care report. No refunds will be issued.
PFRES will respond to all requests within 10 business days. PFRES makes every effort to respond to requests as quickly as possible.